Testimonials

We encourage you to do your due diligence and research our company. Here are testimonials from independent websites where our clients have left reviews of their experiences with us. On the Better Business Bureau website, all reviews that have been submitted by our clients were first verified by the Better Business Bureau directly.

“I am extremely impressed with the service provided to me by Matt at MJ Gabel in helping me sell my wife’s engagement ring. I had tried several avenues to maximize the sales price, starting first by approaching the jeweler who sold me the ring. Although the jeweler sold me the ring for $55k he was only willing to give me $33k for it. Others were offering $31k. Matt was able to help me realize $47k within a reasonable time frame. I am very grateful I found MJ Gabel.”

– Eddie T. Austin, TX

“As a newly single mom of a little boy I no longer needed my engagement ring and was hoping to make at least some money by selling it to help us in our new future. I took the ring to a jewelry store and was offended by the ridiculously low offer they made me and Craigslist was just as disappointing.

I chatted online with Matt and was then encouraged to call Anne to discuss my options. I called, but honestly I was ready for a sales pitch that would include astronomical promises with no follow through. Instead I enjoyed my conversation with Anne, who was not only kind and professional, but incredibly knowledgable. I agreed to mail my ring to New York from Minnesota so Anne could evaluate it and offer me her expertise.

I kept waiting for the scam to show it’s scary face, but it never did and instead I was shocked that Anne communicated with me every step of the way- calling when the ring arrived, letting me know when her evaluation would be done, talking to me on the phone about my options and finally helping me through the auction process.

The week of the auction I prayed that I would at least get a small number and when Anne called I teared up- the number was twice as much as I had prayed for. I was astounded at the professionalism, consistent communication and personal attention I received through MJ Gabel and will only continue to sing their praises to friends and strangers alike!”

– Laura from Minnesota

“I have had the most wonderful experience with MJ Gabel! Professional advice, courtesy, exceptional communication, and superior knowledge in the gemstone industry place this company above and beyond any of its kind. I have had firsthand experience selling precious valuables to this company and began my journey with trepidation, not knowing what to expect. My fears were alleviated from the moment I spoke with the knowledgeable Anne Johnson. She is so friendly and wonderful to work with, I was immediately at ease. Within days, we had established a rapport, my valuables were handled with care and explicit detail, evaluated with a full detailed report, an offer made, and the transaction completed. I had elected to have one valuable item returned to me, and they returned it promptly and in better condition than I had sent it in for evaluation. I was promptly paid as well. I cannot say enough positive things about this company and the care they took with both me and my precious items! Thank you again!”

– Alise M. Florida

“MJ Gabel was a great resource for me when I wanted to sell my diamonds. Matt was very detail oriented and kept me updated every step of the way. He made sure I was included on every decision and walked through all the stages of the process with me.

After trying unsuccessfully to sell my diamonds on the open market, MJ Gabel made things easy and quick. I highly recommend MJ Gabel to anyone trying to sell diamonds.

Highly satisfied”

– Jacob F.

“Anne, I would like to thank you and your team for making the sale of my diamond such a relaxing experience. Also I think it would be helpful for other people that are trying to sell a diamond and feel uncertain about using your company to hear a success story.

At first when I told my family about my decision to ship my diamond to someone I had never seen face to face and only spoke with on the phone they thought I was crazy. I assured them that after exhausting all other channels to sell my stone I was ready to take the chance and see if your company was able to do what you told me they were. I shipped my stone off to you and from the time you received the stone until the time I received the check you kept me in the loop every step of the way.

In the end I was able to receive the amount I had in my head that I wanted for the stone and had a check in hand within a few days of auction end.

Again I appreciate all you were able to do for me and hope that others will be able to have more confidence in using your company from this testimonial.

All the best.”

– Olivia P. Albany, NY

“I was very pleased with the personal care and professional attention that Matt Gabel gave to me in selling our diamond. He displayed a deep understanding of the business and valuation process, and was honest and forthright in every respect.”

– Jerry C. Pittsburg, PA

“To say I exhausted every known avenue when trying to sell my diamond is an understatement. For over a year and a half, I visited countless jewelers and posted “for sale” ads on Craigslist around every major “engagement” holiday with no success. I knew exactly what my stone was worth wholesale and I also knew what it would sell for retail so the offers I received from jewelers were insulting. Craigslist was even more irritating. On almost a weekly basis, I drove around Rochester, following lead after unsuccessful lead.

As irony would have it, I was beginning to lose interest in selling my diamond when I received a call from Annie. Something seemed different about her inquiry, and while I was jaded from my numerous negative experiences, it was hard not to notice that Annie was more knowledgeable, more professional, and just plain nicer that any jeweler or Craigslister I spoke with over the past year and a half.

My first meeting with Matt and Annie was educational to say the least. They were more than happy to answer my various questions regarding their business and in fact, encouraged my curiosity about their process.

Matt graded the stones quality on site and offered me cash right on the spot. His offer was not only fair, but well above what any jeweler had offered. Sensing that I still wanted more for my stone, Matt and Annie suggested that I send the diamond to auction. Quite honestly, at first, I was hoping it wouldn’t come to that option. I mean, this was one of the biggest purchases of my life and I was expected to trust it to strangers I just met for the first time???? Despite my initial skepticism, Matt and Annie were very warm and understanding. I really feel like they knew how sensitive a decision this was and didn’t pressure me at all.

About a week later, we met again and I decided to take my diamond to auction. Matt explained the process in detail and provided me with all the necessary paper work. Staying true to their word, Annie contacted me weekly to keep me posted on the intricacies of the process as well as field any questions I had.

Finally, about a month later, after a year and a half of unsuccessful attempts to sell my diamond, I received a call from Annie who gave me the good news I had been hoping for. Not only did my diamond sell at auction, but it sold well above what I ever thought it would. When I met with Annie and Matt to finalize the transaction, it was apparent that they were legitimately happy for me and how successful the auction went. There is no doubt in my mind that working with MJ Gabel brought me the biggest return on my investment.”

– Steve K. Rochester, NY

“What a great experience working with MJ Gabel. I am located in Las Vegas Nevada, and was introduced to MJ Gabel by a friend who had used them before. I was very uneasy and skeptical about sending my diamond half way across the US, but I had nothing to lose.

They had educated me, and gave me a few options for my diamond ring. I had chosen the Auction Service as I had thought that would bring me the best results. They had removed my diamond from the setting, sent the setting back to me, and prepared my diamond for auction. I was kept up to date the entire time. Not too long after I had received word that we had offers on my diamond. I was very pleased with the offer, and gladly accepted. A few days later I received my check in the mail for my diamond. Easy, Painless, and very helpful. A great experience dealing with MJ Gabel.

I will for sure recommend them in the future and plan on doing business with them again. Thanks guys!”

– J. Newberg, Las Vegas, NV

“For me, the decision to sell my engagement ring was a necessary, but painful one. I had spent weeks with an upset stomach thinking of when it would sell and finally be out of my hands! It was difficult enough that when I first took the ring to a local jeweler, he told me everything that was wrong with the diamond I once could not take my eyes off, but to then offer me not even 5% of what the ring was bought for was just insulting! My next avenue was Craigslist. While I avoided meeting potential stalkers and creeps in dark parking lots, and opted for bright lit coffee places, still no luck. Either I felt like I was back in college getting stood up on a blind date that never showed, people wanted to make “payments” on the ring, or wanted to trade it for a Xbox.

Shortly after I listed the ring again, Annie and Matt from MJ Gabel contacted me. They stated who they were, what their business was, and offered me complete transparency when it came to them buying my diamond. They initially educated me over the phone about my stone, and they way diamonds were graded, as well as gave me some numbers on what I could expect to sell it for to them. I agreed immediately to meet at our local Starbucks, and was finally NOT disappointed! Again, complete transparency throughout our interaction, education the whole way, and respect for my diamond and me! I was more than happy with their offer, and accepted it without hesitation. The whole transaction took no more than a hot cup of coffee and 30 minutes!

Anytime I hear that someone has a diamond they need to not have anymore I send them DIRECTY to MJ Gabel! Hopefully I will never be in the position to have to sell a diamond again, but if I am, I know exactly where to turn.”

– R. Halverson, Buffalo, NY

“When describing MJ Gabel, I would use the phrase added value. Their services and organization are second to none. MJ Gabel believes in a higher standard and great customer service. It was a pleasure working with them and refreshing given my experiences with others in the industry.”

– Paul M. Springfield, IL

“I am a single mom from Wyoming looking to relocate and start a new chapter in me and my son’s life, but I needed to sell my wedding set to pay for the move. I posted an ad on Craigslist and got scams or just ridiculous offers! One day I got an e-mail from Matt at MJ Gabel explaining what they do and offered possible assistance in selling my diamond. I was VERY leery at first and didn’t respond to the e-mail for days, maybe even weeks!

I was getting desperate so I e-mailed him back asking a few questions. He was very helpful and reassuring. I finally sent him my ring and after they graded it and checked it out Matt presented me with a few options and suggested taking it to Auction.

He was very helpful and informative the whole time he had my diamond. After the Auction was finished he called me with my offer and I was very pleased and accepted it right then. I received my check a few days later and now my son and I are on our way to Arkansas! Thanks so much for everything and I will definitely recommend this company and use them in the future if need be.”

– Amy W. Laramie, WY